Curriculum

16 Week Outline
Week 1 Team Week

• Google Tools (Spreadsheets, Docs, Email, Groups)

Week 2 A+ Core Hardware

• Professional Development, Self Perception

Week 3 Installing, Removing, Upgrading Components

• Communication

Week 4 Supporting Portables, Preventative Maintenance
Business Etiquette, Confidence vs. Arrogance
Week 5 Troubleshooting Device, System Problems
Handling Criticism, Constructive Criticism
Week 6 Operating Systems, Network Components
Being Creative, Multi-Tasking
Week 7 Local Security, Disk Resources- Windows
Coordinating Strategy
Week 8 Windows Internet/Intranet, Disaster Recovery
6 Leadership Skills
Week 9 Recovering From Disaster, Auto Client Op. Systems
Open-Ended Questions
Week 10 Review